Product: Tan Pro Membership Clear all filters (4 of 4 reviews match)
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1.0
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I had to call off a friends phone because Tan Pro Corporate had BLOCKED my number. I talked to Jennie again who tried to say she wasn't the one I talked to back in August and said she couldn't refund me. After complaining and saying I would come after Tan Pro for...
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#1102903 Review #1102903 is a subjective opinion of poster.
Service
Tan Pro Membership
Reason of review
Return, Exchange or Cancellation Policy

Tan Pro - Customer service

1.3
Details
Tan Pro - Customer service
Tan Pro - Customer service
Bought a one month pkg on mothers day 2017. The specials they were running were bogo(spray tan) or lotions 50% off. When i question the girl at the laskey rd location, she informed me that was not the promtion they had at that time and they packet of lotion i purchased was 10.75 and the computer doesnt lie. Well i happen to find my receipt and i was only charged 4.75. That was not what i wanted.
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#1059318 Review #1059318 is a subjective opinion of poster.
Service
Tan Pro Membership
Reason of review
Not as described/ advertised
On April 14, 2017 I went to the TanPro on Glendale in Toledo, OH I was told that i would have to pay for the month separately as my credit card did not go through on April 1st.I noted that my expiration date had changed but that I was cancelling the end of the month...
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#1058172 Review #1058172 is a subjective opinion of poster.
Service
Tan Pro Membership
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
My wife went to Tan Pro and they will rip you off. Just be warned... if you use them... they'll charge you $50 to cancel but not tell you that until you're ready to quit. Eitherway... they're dirty, smell like smoke... and just a sleazy company all around! Listen......
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1 comment
Anonymous
#1343999

Realize your dealing with teenage girls that don't care about customer service they are more worried about if their bf cheats on them, or other stuff and you know they make minimum wage. These jobs are a dime a dozen this isn't what they plan on doing their entire life.

They don't have good "sales practices " I can't believe some of you are so critical of them.

You get what you pay for. Also maybe tan pro should hire more adults that are settled and have a family I just want to work to get out or for a little extra spending money!!

Review
#962842 Review #962842 is a subjective opinion of poster.
Service
Tan Pro Membership
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$50
Preferred solution
Just waive the stupid fee!

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